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You’re not crazy: your appliances were built to fail you

Why appliances aren’t built to last, and how the E.U. is changing that. 

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Picture of payment app users
 | by
Ed Mierzwinski
Senior Director, Federal Consumer Program

Consumers increasingly are using digital peer-to-peer payment (P2P) apps for convenience. However, that convenience can quickly turn to inconvenience as the result of these apps’ often-confusing design, poor customer service and propensity for being used for scams and fraud. The number of written complaints to the Consumer Financial Protection Bureau (CFPB) about these apps and other financial tools in the “mobile or digital wallet” category has skyrocketed in recent years, reaching new heights in 2021.

Cover photo by grinvalds via IStock 

New York Senate chambers

From a win in the New York Senate, to a new bill in Congress: A roundup of news on Right to Repair

 | by
Teresa Murray
Consumer Watchdog

In light of some of these newer cons, here is actionable information to help you avoid the aggravation, time and financial losses that come with sophisticated scams.

 | by
Ed Mierzwinski
Senior Director, Federal Consumer Program

We’re backing legislation to prevent the billionaire Sackler family from using the corporate bankruptcy of its company Purdue Pharma (makers of Oxycontin and other opioids) to avoid personal liability in ongoing lawsuits by some 24 state Attorneys General attempting to bring some justice to the families of the victims of the opioid crisis. Congress held a hearing Tuesday, June 8 at noon ET.