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Report | Ohio PIRG Education Fund | Consumer Protection

Predatory Loans & Predatory Loan Complaints

This is the seventh in a series of reports that review complaints to the Consumer Financial Protection Bureau. In this report, we explore consumer complaints about predatory loans, categorized in the database as payday loans, installment loans, and auto title loans.

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Blog Post | Consumer Protection

Good news! CFPB Adding Consumer Ratings of Company Responses to Complaint Database | Ed Mierzwinski

The CFPB is making a good public consumer complaint database better. In 2015, the CFPB added optional consumer narratives, or stories, to its public consumer complaint database, giving other consumers, researchers and even other firms a new way to help study complaint patterns. Now, it will give consumers a chance to “rate the company’s handling of his or her complaint on a one-to-five scale and provide a narrative description in support of the rating.”

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News Release | U.S. PIRG | Public Health

More Than 350,000 Urge KFC to Prevent Abuse of Antibiotics in Its Chicken Supply

Today, representatives from the U.S. Public Interest Research Group (U.S. PIRG), the Natural Resources Defense Council (NRDC) and the Food Animals Concern Trust (FACT) will deliver more than 350,000 petitions from consumers nationwide to Kentucky Fried Chicken’s (KFC) headquarters in Louisville, while calling on the nation’s largest fried chicken chain to end the routine use of antibiotics by chicken producers in its supply chain. The petition signatures were also collected by the Center for Science in the Public Interest and CREDO Action. 

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News Release | U.S. PIRG | Consumer Protection

CFPB Turns 5 Years Old, PIRG Celebrates Accomplishments, Warns of Ongoing Threats

This week, on July 21, the Consumer Financial Protection Bureau turns 5 years old. The CFPB, a brainchild of then-professor Elizabeth Warren, was championed by U.S. PIRG and Americans for Financial Reform (AFR), a PIRG-backed coalition of civil rights and community groups, as part of Wall Street Reform legislation enacted in the wake of the 2008 financial collapse triggered by risky bank practices. U.S. PIRG warned, however, that the successful bureau, the first federal financial agency with only one job, protecting consumers, faces continued threats.

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Blog Post | Consumer Protection

Consumers Count: Five years of the CFPB standing up for consumers | Kathryn Lee

This week, the Consumer Financial Protection Bureau turns five years old! As part of our efforts to tell more people about the CFPB, we're cross-posting this video blog and comments written by Zixta Q. Martinez of the CFPB (check out the infographic at the end, too!).

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Media Hit | Transportation

Advocacy Group Warns Against Turnpike Privatization

An Ohio advocacy group is asking whether privatization of the Ohio Turnpike is the best option for taxpayers, warning that it could end up costing travelers and the state too much money.

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Media Hit | Transportation

Future of Ohio Turnpike Troubles Consumer Group

A consumer-advocacy group concerned about the potential privatization of the Ohio Turnpike wants Gov. John Kasich’s administration to answer a series of questions before making such a decision.

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Media Hit | Transportation

State Weighs Options with Turnpike Lease Deal

As the state nears the end of a study into how it can wring billions out of the Ohio Turnpike, a consumer advocacy group Thursday questioned whether such a deal makes sense and how it might be structured.

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News Release | Financial Reform

New Survey Shows Free Checking Widely Available At Small Banks But Banks Still Hiding Fees from Consumers

A survey of hundreds of banks and credit unions in 24 states and the District of Columbia found that free checking remains available at more than 6 out of 10 small banks and credit unions but was only found at one-quarter of surveyed big banks (those with over $10 billion in deposits). The survey released today by the Ohio Public Interest Research Group also revealed that fewer than half of branches surveyed obeyed their legal duty to fully disclose fees to prospective customers on the first request, while 12% provided no fee information at all.

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News Release | Ohio PIRG Education Fund | Transportation

As Ohio Awaits Study of Turnpike Future, Consumer Group Outlines Need for Answers

With the state-commissioned KPMG report on the Ohio Turnpike due any day, a new report by consumer watchdog organization Ohio Public Interest Research Group (Ohio PIRG) released today confirms that privatizing would not create new value but would merely borrow against future toll revenue.

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