Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

Ohio PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 30 years, Ohio PIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.

BIGGER BANKS, BIGGER FEES

In April, Ohio PIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

30 years of toy safety

For the past thirty years, our sister organization U.S. PIRG Education Fund has taken a close look at the safety of toys sold in stores. Their reports have led to more than 150 regulatory actions. In November 2015, they released our 30th annual Trouble in Toyland report.

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Blog Post | Consumer Protection

30 Years of "Trouble in Toyland," 30 Years of Safety Improvements | Anna Low-Beer

Every year, U.S. PIRG Education Fund releases Trouble in Toyland, a report on toy safety which examines toys bought at major national retailers, looking for safety hazards including toxic toys, choking hazards, labeling violations, powerful magnets, and excessibely loud toys. We continue to find these hazards on store shelves, which indicates the need for continued vigilance and adequate enforcement of safety regulations. But despite lingering dangers, in the last 30 years, we've come a long way in terms of both policy and compliance with standards.

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Report | U.S. PIRG Education Fund | Consumer Protection

Why You Should Get Security Freezes Before Your Information is Stolen

Here are tips for preventing ID theft and using a security freeze:

How To Avoid Identity Theft

How To Use a Security Freeze

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News Release | Ohio PIRG | Consumer Protection

Texas Oil Refinery Explosion Underscores Need for Safer Chemicals

The explosion at the Big Spring, Texas, oil refinery this week underscores the importance of protecting communities from releases of highly toxic chemicals. The House Homeland Security Committee is currently working to draft legislation addressing the serious issue of chemical plant security and the deliberate release of deadly chemicals.

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News Release | Ohio PIRG | Consumer Protection

Retailers Misleading Consumers on the Digital Television (DTV) Transition

Retail sales clerks are providing inaccurate or misleading information about the upcoming digital transition and these mixed signals will cost consumers time and money, according to "Mixed Signals: How TV Retailers Mislead Consumers on the Digital Television (DTV) Transition," a new report released today by U.S. PIRG.

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News Release | U.S. PIRG | Consumer Protection

FCC Commissioner's Remarks on U.S. PIRG's "Mixed Signals" Report

Remarks of FCC Commissioner Jonathan S. Adelstein on "Mixed Signals: How TV Retailers Midlead Consumers on the Digital Television Transition" U.S. PIRG Report.

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